RDS on the Move: Logistics in Unexpected Places


Food as Medicine: Transforming Lives Through Nutrition

Beyond a Food Box: 10,000 Deliveries. 10,000 Moments That Matter.

What 10,000 Deliveries Really Take

It starts when a 53 foot trailer pulls in loaded with fresh produce and pantry essentials. Boxes are received, staged and accounted for, routes are optimized, and every handoff is supported by scanning and real time visibility.

But the operation is only part of the story. Every completed route helps an organization serve more people, every verified delivery builds trust, and every box connects someone with nutritious food.

That is where logistics becomes more than movement. It becomes part of the mission.

Where Logistics Meets the Queens Chamber of Commerce at the Ballpark

More Than a Night at the Ballpark

For us, nights like this are about more than stepping away from the day to day. They give us the chance to connect with the people and businesses shaping Queens, exchange ideas, and strengthen relationships beyond the usual meeting room.

From conversations over classic ballpark food to cheering from the stands, the evening brought together business leaders, families, and friends in a completely different setting.

Because some of the strongest business relationships start with something simple: showing up, getting to know the people behind the business, and staying connected to the community we serve.

That’s a home run worth celebrating. ⚾️

Meet Nicole Balgobin: Behind the Scenes with the Customer Support Team

“If a customer reaches out, I want them to feel heard, valued, and taken care of.”

1. What makes RDS the “complete package” for you? (What do you like best about working at RDS?)

What makes RDS the “complete package” for me is the incredible support system and team dynamic. I love coming to work knowing that I’m part of a collaborative environment where everyone genuinely cares about doing a great job and helping one another out.

2. How does RDS “deliver the goods” to make your life easier or fun at work?

RDS makes workday life smoother by providing us with great tools, clear communication, and a positive atmosphere. Having a team that encourages you and keeps things lighthearted makes even the busiest days really enjoyable and rewarding!

3. How do you “deliver the goods” to make RDS customers happy?

As a Customer Service Representative, I deliver the goods by being a dependable, friendly, and empathetic point of contact. Whether I’m answering questions, solving a tricky problem, or following up on a request, I make sure every customer feels heard, valued, and taken care of quickly and efficiently.

4. When you’re not at work, what “transports” and fulfills you?

When I’m off the clock, working out keeps me energized and grounded. I also find so much joy and fulfillment in volunteering at a local rescue shelter for dogs and cats spending time with the animals and helping them find loving homes is truly my happy place!

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Sofia, Cerry and team was fantastic to work with on my last minute 20 different deliveries in 1 day. They were very responsive and gave me consistent updates on my deliveries. I appreciate their service and highly recommend RDS. They are outstanding!
I just wanted to say thank you for all of your help and support last week with our many last-minute asks. We were under a tight time crunch, and I truly appreciate the patience from you and your team!
Great service same day no waiting
I have been dealing with RDS for 3-4 years. Jenna is the best! Always quick to respond and sets me up with what I need. Clear communicator when issues arise and finds a way to get it fixed. Wouldn’t be able to do this without her.
We used RDS to help transfer our event items for a large conference last week. Sofia, Vanessa and the team were all so informative and helpful sorting through all logistics. Their driver, Victor, was also exceptional and took great care of our items. I would definitely recommend!
Found RDS via Google search and took a chance when I needed a timely delivery service for documents in NYC. They answered right away, were polite, confirmed all delivery details, and delivery was perfect and even early, all at a great rate. They even followed up to ensure everything I was a satisfied customer. Highly recommend.
RDS was amazing from the get-go. Vanessa & Karen! They were thorough, professional and kind. I was super relieved that my first delivery was handled so well & everything went smoothly. Thank you!
I first learned about RDS almost 10 years ago when I worked as a concierge at several high‑traffic locations in NYC. Even back then, their couriers consistently stood out for their reliability, professionalism, and ability to handle fast‑paced, high‑volume environments with ease. Now, as an Office Manager responsible for coordinating event and meeting logistics, I can confidently say that RDS continues to exceed expectations. Whenever I need materials delivered safely, on time, and with care, I know I’m in good hands. Their attention to detail and consistency have made them my go‑to delivery partner in the city. Highly recommend RDS to anyone looking for dependable service and peace of mind with every delivery.
Working with RDS Delivery was a 10/10 experience. Whenever I had a question, someone was there to answer. To the RDS team, Thank you so much for the smooth delivery and communication. I already recommended you to some other clients. I really enjoyed working with you all! I can't wait to work with you again in the future.
RDS delivers great service with the best team in NYC. RDS is the BEST!!!