Overall I had a wonderful experience here. This was a last minute request and their customer service was easy to work with and helped me set up a pickup time within an hour of me calling. Also, I had to messenger an item that did not have any packaging- the courier went above and beyond on his own to secure my item to ensure it arrived without damaged. Thank you!
My go-to messenger service in NYC. Responds to requests quickly, the pricing is reasonable, and I've always had a solid experience with them. Would recommend!
I absolutely loved using RDS. I have a Law Practice and we need to deliver original legal documents across the city on a same day basis. RDS is it the absolute best. They always show up on time and deliver as promised. Their messengers are very professional, wear uniforms and are always very courteous and prompt. Their fees are insanely reasonable for the service they provide. I highly recommend this company to anyone who needs a same day messenger service or a messenger service for non same day purposes.
Dear RDS Delivery Team,On behalf of Friends of Karen, I want to extend my deepest gratitude for your willingness to step in at a moment's notice and deliver toys from our Melville office to our North Salem headquarters at no charge. Your generosity and compassion have truly touched our hearts.Because of your support, we can ensure that the ill children we support, and their siblings will have their holiday wish lists fulfilled in time for the holidays. This incredible act of kindness embodies the true spirit of the season, and we are so grateful for your partnership.Thank you for making such a meaningful difference in the lives of the children and families we serve!~Leslie Bellissimo
RDS Delivery service was amazing and I cannot express how great they are!! Each shipment arrived on time and was exactly what we needed. I truly appreciated their efforts in ensuring everything was delivered as required. The event was a success, and we were thrilled to have everything in place!
Thank you SO much for your help! I'm so happy we found you and I am looking forward to hopefully working with you for future events. The team was quick, efficient, kind, and professional, and helped me sort out every issue I had.
Working with RDS has been a smooth process from start to finish, and they regularly go above and beyond to adjust to our company's needs. Sofia and team are quick to address any issues that may pop up and the availability their office offers throughout the day is a huge plus. Thank you RDS!
The client was so thrilled with your team onsite as they were just the best, positive and most helpful. I appreciate you all making it so easy to work with all around. I really really thank you for the constant updates, attention to detail and quick responses. We can’t thank you enough.
That was amazing! Not only did the company's customer support reply quickly, but they even organized and sorted each delivery (we had 2 different ones picked up from 1 place) correctly and due to informed time frames. The greatest service ever ♥️
“Thank you so much for all your help yesterday! It worked perfectly for my MD urgency documents. I will def. keep you in mind for next time and will share with my other colleagues.”
RDS has been super responsive and helpful with our quick-turn deliveries. We often have over 50 delivery locations that need to be completed within a span of 1-2 business days. RDS is very responsive and provides real-time updates so I know the deliveries are getting done on time!
William did very amazing with these shipments. It was a total of 58 boxes all delivering to 3 different locations. I appreciate his efficiency and "I'll get it done" attitude.
I meant to tell you the delivery guy, Omar was the best. His customer service was great, and he was super helpful.” I would love to work with him again!
I have been using RDS Delivery Service for a while now, and they are hands down the best delivery service in NYC. Their team is incredibly reliable, professional, and always on time. Communication is a breeze, and they are consistently respectful and courteous. On top of all this, their pricing is fair and competitive. If you're looking for a top-notch delivery service in New York City, I highly recommend RDS Delivery Service!
Dominique Caputo from RDS helped me pick up today. He was patient and professional even though the front desk at the pick up location went out of their way to be unhelpful and extremely rude. Dominique kept cool and collected. RDS is an amazing service and we have used them for over 10 years now. They just keep getting better.
I worked with RDS on a large number of deliveries in NYC. They were incredibly communicative and went above and beyond to try to ensure the packages were delivered correctly.
I wanted to review one Driver in particular - His name is Rega who displayed incredible proffessionalism under pressure. A credit to the company about who they hire.
10/10 Customer service! They completed a same day pick/up delivery for me within 3 hours total from the time I called until the time it was delivered. Highly recommend! Sofia is great and efficient and the pricing is completely fair across the board! Thanks so much for your help RDS!
RDS is a revelation. We used them to move offices within NYC and they were great. RDS is our go-to for all our messenger needs, particularly those rush proofs and other time sensitive projects.
This is probably the third or fourth time that Phillip has come to my office for pickups/deliveries. He is just the most kind, gentle man. He is always very professional and very sweet. I just wanted to drop you a note to tell you what a pleasure it is to see him in my office!Thank you, and thanks to Phillip for always putting a smile on my face! 😊
RDS is the absolute best messenger service. They are timely in their responses, go above and beyond and the only messenger service I will use for my personal and professional needs. Karen, Sofia, Joselyn & Carmen are the epitome of customer service. 5+++ stars
The delivery people don't even know the difference between east and west and what address they are delivering to. They don't seem to know how to read. Why use a service like this if the company doesn't hire people who can read a building number or know the difference between east and west?
Customer service is great and team is kind and helpful - both office and delivery team. Pickup and delivery very efficient and timely. Highly recommend RDS for courier service in NYC
I have been booking with RDS Same Day Delivery for a while every time I need a fast delivery and have never been disappointed. Very fast and reliable messenger service in NYC, easy to book independently online, great customer service, fair pricing. Love your service, RDS team, keep it up.
My first experience with RDS was this week and I am very happy that I hired them to help me with my business’s logistics. Sofia and Karen in the office, as well as all others involved, gave the best customer service with quick replies, patient with all of my questions, and excellent coordination of my round trip deliveries and pick ups. They also provided an insurance certificate so that they could deliver directly to my client’s office on the 34th floor, taking a ton of labor and stress off of my shoulders, literally. I would love to work with RDS again.
A heartfelt thank you to Miguel, the RDS driver who did me an incredibly kind favor today. He is genuinely GOOD person, and I can only imagine RDS is a better company for employing people like Miguel.
RDS is the most efficient messenger service I have used. I have been using various different services in NYC for the last 20 years. I found RDS in 2021 and have been a loyal customer since. By far, RDS is the best. My pick ups are timely and there is never a mistake. Dealing with the company is painless as they are all very nice, professional. They are always quick to respond and set up my deliveries as my business depends on it.
Love working with RDS every year. Coordinating the picking up with the team is super simple and the drivers are helpful and very friendly. Great team, keep up the good work.
We used RDS Delivery to delivery for 15+ client events during the holiday season. Their service exceeded our expectations! The staff was very communicative and went above and beyond for us to ensure our deliveries arrived at their location when we needed them. We would highly recommend using RDS. You can trust them, and we will be using them for our needs going forward!
The team here is some of the most punctual and great to work with. Everyone is extremely friendly and willing to support. We have used them for many courier services in New Jersey, Manhattan, Queens, and even Long Island without any delay or trouble. Thank you guys so much for all you do.
RDS is an excellent company and expert in their industry with skilled staff who are top-notch. Our delivery required advance detailed logistics and RDS provided exceptional professional services. We are very grateful for their expertise. I highly recommend RDS!
Using RDS has been a game changer for my company and I's messenger service experience. Gone are the days of stress and no communication of when an item will get picked up and/or when it arrives at it's destination. HIGHLY RECOMMEND.
The best in the business; by far. Never had a better experience than working with Larry and the team at RDS. Happy to offer more insight by email or phone.
Everything went well and the package was received. My delivery guy was very nice and professional also. Lovely guy. I will use RDS again for future deliveries. Thank you again for your wonderful service as well!
