RDS Embraces New Technology to Best Serve Its Customers
You can’t be a leader in the delivery industry—especially in the New York City area—without incorporating the latest technology into your work process. The most up-to-date technology allows RDS to handle your deliveries quickly, conveniently and efficiently.
We’re proud to partner with Key Software Systems as part of our ongoing efforts to stay ahead of the curve and to best serve our customers through the use of its advanced Xcelerator technology.
RDS is able to offer the latest technology because Key Software Systems is always:
- Expanding its platforms
- Incorporating great ideas from users
- Improving the tools of the trade to provide RDS with the best bar code scanning, automated and assisted dispatching and more
- Giving RDS access to SmartRoute technology
- Providing an online portal where RDS’ clients enjoy access and full transparency throughout the process
- … And so much more
At RDS, we will continue to tap into technologies that make us better and keep our clients on track. To learn more about how the technology we provide creates a seamless experience for our customers, click here.
We’re Using Technology to Help Those in Need, Too!
Our technology doesn’t just make us a better company. It makes us a better corporate citizen that is able to help members of our community. Most of you are very familiar with RDS’ ongoing efforts to deliver meals to those in need throughout the pandemic. It started with one random act of kindness in March 2020 and has grown into an ongoing effort in which we have now delivered more than 350,000 meals to our frontline heroes, senior citizen shut-ins and those served by community-based organizations.
Here’s an example of how technology plays a huge role in RDS’ humanitarian efforts:
After meeting with the team at the East Side House Settlement in December 2020, RDS owner Larry Zogby wanted to find a way to help this incredible organization and the people it serves. So he and his team got to work, analyzing and reviewing all data points/daily imports in the RDS system. Using the SmartRoutes program, they set up the most efficient routes for delivery in the Bronx. This enabled RDS drivers, with the simple push of a button, to use next-stop directions from their GPS systems to make these deliveries. Meanwhile, RDS was able to keep track of everything through daily reporting and metrics while customers had access to information through their RDS delivery portals.
The results? RDS was able to deliver thousands of meals in just a few weeks during January!
And we’re not finished! As part of our ongoing effort, we continue to deliver thousands of meals every week. We feel blessed to be part of this worthwhile cause!
Do you want to be a part of a great company that understands it has an important role in helping the community it serves? Check out our job opportunities here.
Our Warm Office Space Helps Energize Our Team, Our Clients
At RDS, we want our office space to be a warm and inviting place for our employees, our customers and our visitors. We also want it to be a place where we celebrate who we are and what we do. That’s why we partnered with KickCharge Creative to create stunning wall and door wraps throughout our building.
We started with a wall wrap that acknowledges the one random act of kindness that led to our ongoing meal delivery effort—a true miracle that will always be a cornerstone of the RDS history and culture.
Since then, we have also wrapped several doors and a conference room wall where Zoom calls are conducted.
This latest wall wrap creates a warm, inviting atmosphere where clients and prospective clients can share in our energy and confidence and feel like they are part of our RDS family. Many of them say they feel like they’re sitting right there in the conference room with us!
If you would like to check out this incredible artwork for yourself, we invite you to schedule a Meet & Greet at our office with Larry Zogby. You can sign up using his calendar.
