Today’s technology is a beautiful thing. Business goes smoother, payments are made quicker and customers are happier. But along with technology comes the nagging question: Am I safe? At RDS Same Day Delivery, the answer is yes. Our goal is to leave you with less worry so you have more time for your customers and your business.
That being said, we’d like to introduce you to the latest safety features available in our customer portal.
Have you ever placed a delivery order and asked yourself “How will I recognize my driver?” Or wondered about the exact delivery time of a certain package? Well, wonder no more. The latest features in our online portal have all of your safety concerns covered. Here’s what’s new:
Courier Photo In the past, customers received email notifications regarding their deliveries. While this is still true, we’ve added another element—a photo of your courier! You can now easily connect a face to your driver and know exactly who will deliver your package. In addition, you’ll also see the type of delivery vehicle and the driver’s name. Safety abounds!
Text Message Option If you’re anything like us, your smartphone is never far from reach. With this type of pocket convenience, texting is the wave of the future. Lucky for you, we are up on that, too! Sign up in the customer portal and you will receive real-time updates regarding your deliveries.
We Deliver All Kinds of Technology
While our customer portal is a great asset to our business, it’s not our only means of secure technology. RDS also offers the following products to make your business with us the safest in the city:
Mobile App
One of our most convenient options is our mobile app, HyperShip. Download it for free from the App Store and start tracking your shipments at the touch of a finger. This option couldn’t be better for working professionals who find themselves away from the office. Log into HyperShip from your smartphone or tablet and easily track your latest orders.
Desktop Ordering Need to ship something in a jiffy? With the RDS desktop icon, you are always just one click away from the customer portal where you can quickly order.
GPS Tracking
Need to see your delivery in real-time? Our GPS tracking monitors your shipment from the time the order is placed all the way through the supply chain.
Custom Invoicing RDS uses custom invoicing and can bill back every order to a specific client code, project number or internal reference. It’s our tip-top, stress-free solution.
You can read more about our technology and how it helps secure your shipments by visiting our website.
Technology Today, Better Days Tomorrow
Looking for more information regarding same-day delivery? You can get started today! To get a free quote for your deliveries, visit our website and fill out our “Quick Quote” form for a prompt reply. To contact RDS Same Day Delivery for other queries, you can fill out an online form or call 212.260.5800.
“Thank you so much for all your help yesterday! It worked perfectly for my MD urgency documents. I will def. keep you in mind for next time and will share with my other colleagues.”
RDS has been super responsive and helpful with our quick-turn deliveries. We often have over 50 delivery locations that need to be completed within a span of 1-2 business days. RDS is very responsive and provides real-time updates so I know the deliveries are getting done on time!
William did very amazing with these shipments. It was a total of 58 boxes all delivering to 3 different locations. I appreciate his efficiency and "I'll get it done" attitude.
I meant to tell you the delivery guy, Omar was the best. His customer service was great, and he was super helpful.” I would love to work with him again!
I have been using RDS Delivery Service for a while now, and they are hands down the best delivery service in NYC. Their team is incredibly reliable, professional, and always on time. Communication is a breeze, and they are consistently respectful and courteous. On top of all this, their pricing is fair and competitive. If you're looking for a top-notch delivery service in New York City, I highly recommend RDS Delivery Service!
Dominique Caputo from RDS helped me pick up today. He was patient and professional even though the front desk at the pick up location went out of their way to be unhelpful and extremely rude. Dominique kept cool and collected. RDS is an amazing service and we have used them for over 10 years now. They just keep getting better.
I worked with RDS on a large number of deliveries in NYC. They were incredibly communicative and went above and beyond to try to ensure the packages were delivered correctly.
I wanted to review one Driver in particular - His name is Rega who displayed incredible proffessionalism under pressure. A credit to the company about who they hire.
10/10 Customer service! They completed a same day pick/up delivery for me within 3 hours total from the time I called until the time it was delivered. Highly recommend! Sofia is great and efficient and the pricing is completely fair across the board! Thanks so much for your help RDS!
RDS is a revelation. We used them to move offices within NYC and they were great. RDS is our go-to for all our messenger needs, particularly those rush proofs and other time sensitive projects.
This is probably the third or fourth time that Phillip has come to my office for pickups/deliveries. He is just the most kind, gentle man. He is always very professional and very sweet. I just wanted to drop you a note to tell you what a pleasure it is to see him in my office!Thank you, and thanks to Phillip for always putting a smile on my face! 😊
RDS is the absolute best messenger service. They are timely in their responses, go above and beyond and the only messenger service I will use for my personal and professional needs. Karen, Sofia, Joselyn & Carmen are the epitome of customer service. 5+++ stars
Customer service is great and team is kind and helpful - both office and delivery team. Pickup and delivery very efficient and timely. Highly recommend RDS for courier service in NYC
I have been booking with RDS Same Day Delivery for a while every time I need a fast delivery and have never been disappointed. Very fast and reliable messenger service in NYC, easy to book independently online, great customer service, fair pricing. Love your service, RDS team, keep it up.
My first experience with RDS was this week and I am very happy that I hired them to help me with my business’s logistics. Sofia and Karen in the office, as well as all others involved, gave the best customer service with quick replies, patient with all of my questions, and excellent coordination of my round trip deliveries and pick ups. They also provided an insurance certificate so that they could deliver directly to my client’s office on the 34th floor, taking a ton of labor and stress off of my shoulders, literally. I would love to work with RDS again.
A heartfelt thank you to Miguel, the RDS driver who did me an incredibly kind favor today. He is genuinely GOOD person, and I can only imagine RDS is a better company for employing people like Miguel.
RDS is the most efficient messenger service I have used. I have been using various different services in NYC for the last 20 years. I found RDS in 2021 and have been a loyal customer since. By far, RDS is the best. My pick ups are timely and there is never a mistake. Dealing with the company is painless as they are all very nice, professional. They are always quick to respond and set up my deliveries as my business depends on it.
Love working with RDS every year. Coordinating the picking up with the team is super simple and the drivers are helpful and very friendly. Great team, keep up the good work.
We used RDS Delivery to delivery for 15+ client events during the holiday season. Their service exceeded our expectations! The staff was very communicative and went above and beyond for us to ensure our deliveries arrived at their location when we needed them. We would highly recommend using RDS. You can trust them, and we will be using them for our needs going forward!
The team here is some of the most punctual and great to work with. Everyone is extremely friendly and willing to support. We have used them for many courier services in New Jersey, Manhattan, Queens, and even Long Island without any delay or trouble. Thank you guys so much for all you do.
RDS is an excellent company and expert in their industry with skilled staff who are top-notch. Our delivery required advance detailed logistics and RDS provided exceptional professional services. We are very grateful for their expertise. I highly recommend RDS!
Using RDS has been a game changer for my company and I's messenger service experience. Gone are the days of stress and no communication of when an item will get picked up and/or when it arrives at it's destination. HIGHLY RECOMMEND.
The best in the business; by far. Never had a better experience than working with Larry and the team at RDS. Happy to offer more insight by email or phone.
Everything went well and the package was received. My delivery guy was very nice and professional also. Lovely guy. I will use RDS again for future deliveries. Thank you again for your wonderful service as well!
Will never use another courier or messenger service in NYC. It took me 7 minutes with Joselyn to place a same day rush pick up. Professional, knowledgeable, efficient, reasonable pricing and exceptional customer service. I highly recommend!
I tried for several months to find a company that would handle my delivery needs and was about to give up when i chanced upon Karen Bracamontes of RDS Delivery Service.Karen is an amazing professional. She is focused on finding a way to accomplish what her customers want. Others take the easy path and say "we can't do that".My need was to have 18 suitcases picked-up at an active military base then delivered to a hotel in Manhattan. sounds simple, but lots of other companies said "we can't do that".I've managed thousands of customer service colleagues in my career and recognize a great one when i see them. Karen is a great one and a testament to the culture at RDS.Sincerely,Joe Doyle
“Thank you for sending the confirmation through and for helping me through coordinating everything on the ground in NYC. I live in London and have never needed this service before, but I'm glad I stumbled across your website.All is good on our side and so I will definitely be in touch again should I need a similar service.”
"We wanted to say that the two messengers on this job were the nicest, kindest, most professional people we've worked with. We are very grateful for their service."
I can't recommend RDS enough. I worked with Sofia, who gave me regular inventory updates on what they'd received to date. They were on time (early, even) to our scheduled delivery time. The delivery staff were all very friendly and dropped everything into place for us. It was such a smooth experience, I'll absolutely be using them again.
James was really sweet and heartfelt. The pick up was much later than expected, and he really went above and beyond to make up for the inconvenience, and was truly apologetic. I really wanted to let you know what a great experience I had with your drivers”
The RDS team is amazing. Especially Sofia, Joselyn, Carmine, Jasmine and Justin. They are quick to respond and take care of our needs so professionally. Top notch team!!
Friends of Karen would like to express our heartfelt thanks for helping us with the delivery of donated school supplies to our headquarters today!! Tyrone was amazing and got our packages there in time so that they could be packaged up and sent to some of our children this afternoon!! We are most grateful for your support again this year. Thank you RDS Same Day Delivery!
Our courier Nelson Quinones was phenomenal with our recent delivery to our UWS office. He was knowledgeable, thorough, and meticulous. Absolutely delightful demeanor! 5 STARS!!!!
Joselyn is amazing. I had an urgent work delivery gone wrong and not only was she the nicest, she was FAST and efficient. Amazing experience, give her a raise!
I had what I thought was an impossible task for a delivery one day in NYC only to have RDS handle the whole thing for me with great efficiency and at a very reasonable price. I highly recommend them for your pick up and delivery needs.