Protecting Specimen Integrity from Pickup to Lab

Real-Time Tracking

Real-time updates give teams visibility from pickup through final delivery.

Scan-Based Accountability

Barcode and location scans help verify every key handoff.

Full Chain of Custody

Documented chain of custody supports visibility, compliance, and reliable handling.

What your operations gain with protected specimen transport

• Keep workflows moving with fewer delivery-related interruptions

• Less time spent tracking, escalating, and correcting delivery issues

• Support more reliable coordination across sites, labs, and couriers

• Protect productivity when timing and specimen integrity matter

How RDS Helps Protect Specimen Integrity

• Temperature-aware transport for time-sensitive materials

• Trained handling procedures from pickup through final delivery

• Real-time tracking and scan-based visibility at key handoffs

• Route coordination designed to reduce unnecessary dwell time

• Support smoother patient experiences with fewer delivery-related disruptions for staff

Real-time visibility from pickup to lab.

Live tracking, scan-based handoffs, and documented delivery activity give healthcare teams clearer oversight across every stage of transport, supporting stronger accountability, faster issue resolution, and greater confidence in the workflow.

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Healthcare Logistics Designed for Visibility, Accountability, and Specimen Protection

What Protected Transport Looks Like

• Controlled transport protocols

• Couriers trained in specimen handling

•Temperature and timing managed end-to-end

• Location scans at every handoff

Safe and Compliant Deliveries

See How Specimen Integrity Is Supported in Motion

From pickup to lab, see how handling, transport conditions, and timing come together to help specimens arrive ready for testing.

  • Specialized Training in Proper Specimen Handling
  • Transport protocols aligned to specimen requirements
  • Time sensitive routing and delivery monitoring
  • Barcode scanning and documented chain of custody
  • Real time visibility throughout transport
  • Operational support when timing or conditions require attention
  • Real platform views of scans, status, and delivery activity

Walk through your current process with our team and identify where handling, timing, or transport visibility could be strengthened.

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Alysee Shelton
Sofia, Cerry and team was fantastic to work with on my last minute 20 different deliveries in 1 day. They were very responsive and gave me consistent updates on my deliveries. I appreciate their service and highly recommend RDS. They are outstanding!
gianna scalia
I just wanted to say thank you for all of your help and support last week with our many last-minute asks. We were under a tight time crunch, and I truly appreciate the patience from you and your team!
Luis Acevedo
Great service same day no waiting
Tyler Frye
I have been dealing with RDS for 3-4 years. Jenna is the best! Always quick to respond and sets me up with what I need. Clear communicator when issues arise and finds a way to get it fixed. Wouldn’t be able to do this without her.
Audriana White
We used RDS to help transfer our event items for a large conference last week. Sofia, Vanessa and the team were all so informative and helpful sorting through all logistics. Their driver, Victor, was also exceptional and took great care of our items. I would definitely recommend!
Alana LaBella
Found RDS via Google search and took a chance when I needed a timely delivery service for documents in NYC. They answered right away, were polite, confirmed all delivery details, and delivery was perfect and even early, all at a great rate. They even followed up to ensure everything I was a satisfied customer. Highly recommend.
Wilder Beau
RDS was amazing from the get-go. Vanessa & Karen! They were thorough, professional and kind. I was super relieved that my first delivery was handled so well & everything went smoothly. Thank you!
Crystal Bubb
I first learned about RDS almost 10 years ago when I worked as a concierge at several high‑traffic locations in NYC. Even back then, their couriers consistently stood out for their reliability, professionalism, and ability to handle fast‑paced, high‑volume environments with ease. Now, as an Office Manager responsible for coordinating event and meeting logistics, I can confidently say that RDS continues to exceed expectations. Whenever I need materials delivered safely, on time, and with care, I know I’m in good hands. Their attention to detail and consistency have made them my go‑to delivery partner in the city. Highly recommend RDS to anyone looking for dependable service and peace of mind with every delivery.
Emme Chong
Working with RDS Delivery was a 10/10 experience. Whenever I had a question, someone was there to answer. To the RDS team, Thank you so much for the smooth delivery and communication. I already recommended you to some other clients. I really enjoyed working with you all! I can't wait to work with you again in the future.
A Tan
RDS delivers great service with the best team in NYC. RDS is the BEST!!!