RDS Memorandum

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Re: Excessive Tickets

Please refer to the list on the next section, which details the tickets issued while you were operating an RDS Delivery vehicle. These include violations captured by traffic cameras and/or written citations.

As explained during your orientation, all drivers are expected to operate company vehicles responsibly and in full compliance with all traffic, toll, and parking regulations. You are required to:

• Be aware of and follow all posted signs regarding stopping, standing, and parking to avoid citations.

• Do not park or drive in designated bus lanes at any time. These are monitored by traffic cameras and are a frequent cause of costly violations.

• Ensure the vehicle is in proper working order at all times, including lights, registration, and inspection status.

• Follow all traffic laws and road signs, and refrain from idling or using your phone while driving.

• Keep the EZ Pass clearly visible on the windshield or dashboard to avoid toll violations.

• Use the ParkNYC app to purchase and manage meter time when parking in applicable zones.

Violations such as toll evasion, illegal parking, driving in bus lanes, and other traffic infractions impact our operations and our reputation with customers. These violations also create unnecessary financial liability for the company and put your driving privileges—and your continued employment with RDS at risk.

You are responsible for preventing these violations. Repeated offenses are considered misconduct, which may lead to disciplinary action, up to and including termination.

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gianna scalia
I just wanted to say thank you for all of your help and support last week with our many last-minute asks. We were under a tight time crunch, and I truly appreciate the patience from you and your team!
Luis Acevedo
Great service same day no waiting
Tyler Frye
I have been dealing with RDS for 3-4 years. Jenna is the best! Always quick to respond and sets me up with what I need. Clear communicator when issues arise and finds a way to get it fixed. Wouldn’t be able to do this without her.
Audriana White
We used RDS to help transfer our event items for a large conference last week. Sofia, Vanessa and the team were all so informative and helpful sorting through all logistics. Their driver, Victor, was also exceptional and took great care of our items. I would definitely recommend!
Alana LaBella
Found RDS via Google search and took a chance when I needed a timely delivery service for documents in NYC. They answered right away, were polite, confirmed all delivery details, and delivery was perfect and even early, all at a great rate. They even followed up to ensure everything I was a satisfied customer. Highly recommend.
Wilder Beau
RDS was amazing from the get-go. Vanessa & Karen! They were thorough, professional and kind. I was super relieved that my first delivery was handled so well & everything went smoothly. Thank you!
Crystal Bubb
I first learned about RDS almost 10 years ago when I worked as a concierge at several high‑traffic locations in NYC. Even back then, their couriers consistently stood out for their reliability, professionalism, and ability to handle fast‑paced, high‑volume environments with ease. Now, as an Office Manager responsible for coordinating event and meeting logistics, I can confidently say that RDS continues to exceed expectations. Whenever I need materials delivered safely, on time, and with care, I know I’m in good hands. Their attention to detail and consistency have made them my go‑to delivery partner in the city. Highly recommend RDS to anyone looking for dependable service and peace of mind with every delivery.
Emme Chong
Working with RDS Delivery was a 10/10 experience. Whenever I had a question, someone was there to answer. To the RDS team, Thank you so much for the smooth delivery and communication. I already recommended you to some other clients. I really enjoyed working with you all! I can't wait to work with you again in the future.
A Tan
RDS delivers great service with the best team in NYC. RDS is the BEST!!!
Liz Paquette
Called with a last minute delivery need, and the team (Sofia as well as our delivery driver) were incredibly helpful and accommodating. Delivery went smoothly and the delivery person was very proactive with communication, we were very satisfied.