RDS Memorandum

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Re: Excessive Tickets

Please refer to the list on the next section, which details the tickets issued while you were operating an RDS Delivery vehicle. These include violations captured by traffic cameras and/or written citations.

As explained during your orientation, all drivers are expected to operate company vehicles responsibly and in full compliance with all traffic, toll, and parking regulations. You are required to:

• Be aware of and follow all posted signs regarding stopping, standing, and parking to avoid citations.

• Do not park or drive in designated bus lanes at any time. These are monitored by traffic cameras and are a frequent cause of costly violations.

• Ensure the vehicle is in proper working order at all times, including lights, registration, and inspection status.

• Follow all traffic laws and road signs, and refrain from idling or using your phone while driving.

• Keep the EZ Pass clearly visible on the windshield or dashboard to avoid toll violations.

• Use the ParkNYC app to purchase and manage meter time when parking in applicable zones.

Violations such as toll evasion, illegal parking, driving in bus lanes, and other traffic infractions impact our operations and our reputation with customers. These violations also create unnecessary financial liability for the company and put your driving privileges—and your continued employment with RDS at risk.

You are responsible for preventing these violations. Repeated offenses are considered misconduct, which may lead to disciplinary action, up to and including termination.

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Wilder Beau
RDS was amazing from the get-go. Vanessa & Karen! They were thorough, professional and kind. I was super relieved that my first delivery was handled so well & everything went smoothly. Thank you!
Emme Chong
Working with RDS Delivery was a 10/10 experience. Whenever I had a question, someone was there to answer. To the RDS team, Thank you so much for the smooth delivery and communication. I already recommended you to some other clients. I really enjoyed working with you all! I can't wait to work with you again in the future.
A Tan
RDS delivers great service with the best team in NYC. RDS is the BEST!!!
Liz Paquette
Called with a last minute delivery need, and the team (Sofia as well as our delivery driver) were incredibly helpful and accommodating. Delivery went smoothly and the delivery person was very proactive with communication, we were very satisfied.
Anthony Ortale
Super easy to schedule over the phone and online. Everything went great today. Looking forward to using RDS for any future needs!
Char McPherson
Hi Sofia and Vanessa! Thank you both for your patience and immense help with everything! It’s been a true pleasure working with you and I appreciate your care through out all of this!
Karen Lazarus
We have been using RDS for the past year now, and not only do their drivers show up on time, they show up with smiles.
Aaron Moyne
RDS's leadership & support team are very responsive, customer-centered & give back to the community. Agents are professional & easily identifiable. All shipments are handled with care, with ball-by-ball updates from order creation to successful delivery.
Ndoffene Mbodji
Great Service and reliable customer support.
Kyle Santen
RDS has been a fantastic delivery partner in New York and surrounding areas for my video production company. They’ve been very helpful with complex consolidation of airline and FedEx shipments for local delivery. Sofia, Vanessa, and ops team are always responsive and helpful with communication. Will continue to use for all my New York based projects.