Home / About / Technology

Our Delivery Technology

Ensuring Fast, Accurate Deliveries

Technology in Your Hands

Customer Portal


Chances are, you don’t have the bandwidth to constantly schedule deliveries from scratch. That’s why we developed our customer portal: so that you can spend less time scheduling orders, and more time making money. With your RDS Same Day Delivery account, you can manage all aspects of your delivery service, powered by our advanced delivery technology, including:

  • Placing new orders. Our New Order screen populates fields based on your custom preferences, saving you time with every order. You also can provide special instructions for your pickup and delivery. With just a few clicks, your order will be submitted and passed along to our team.
  • Tracking capabilities. The moment your order is submitted, whether by an online user or a customer service representative, you can track your order through every stage. With real-time status updates, you’ll know exactly where your shipment stands, 24/7.
  • Convenient online payments. Quickly view any outstanding invoices and complete payment via a credit card.
  • Quick access to accounting-related reports. Conveniently view and print your statement sheets and invoices.
  • Speed up the order process using saved contacts. With our Address Book, you can save address points to quickly place your orders and limit mistakes.
  • Easily meet real-time reference validations. If your business requires real-time reference validations, our reference tool allows you to enter an unlimited number of references or reference numbers at any time.
  • Save information in your customized profile. Accelerate the entire process by saving company-specific information, end-user preferences and more.
  • Maintain full control over your account. As an Admin, you can add, edit and remove an unlimited number of users for your account. You can even set the security rights of users within your account.

Technology on the Road

GPS Tracking

You have a right to know your shipment’s status 24/7. Our GPS tracking provides real-time status updates for your peace of mind. As your shipment moves through the supply chain, you can oversee its progress through every stage.

Technology for Your Bottom Line

Custom Invoicing
Keep track of your statements with our convenient, hassle-free process. Using our custom invoicing, you can bill back every order to a specific client code, project number or an internal reference. In addition, all of our invoices can be sub-grouped and sub-totaled by department or reference.

Get Started with RDS Same Day Delivery

Need service right away? Quickly get a quote for your delivery.

To contact our team, fill out our online form or call RDS Same Day Delivery at 212-260-5800.

Quick
Quote
Emme Chong
Working with RDS Delivery was a 10/10 experience. Whenever I had a question, someone was there to answer. To the RDS team, Thank you so much for the smooth delivery and communication. I already recommended you to some other clients. I really enjoyed working with you all! I can't wait to work with you again in the future.
A Tan
RDS delivers great service with the best team in NYC. RDS is the BEST!!!
Liz Paquette
Called with a last minute delivery need, and the team (Sofia as well as our delivery driver) were incredibly helpful and accommodating. Delivery went smoothly and the delivery person was very proactive with communication, we were very satisfied.
Anthony Ortale
Super easy to schedule over the phone and online. Everything went great today. Looking forward to using RDS for any future needs!
Char McPherson
Hi Sofia and Vanessa! Thank you both for your patience and immense help with everything! It’s been a true pleasure working with you and I appreciate your care through out all of this!
Karen Lazarus
We have been using RDS for the past year now, and not only do their drivers show up on time, they show up with smiles.
Aaron Moyne
RDS's leadership & support team are very responsive, customer-centered & give back to the community. Agents are professional & easily identifiable. All shipments are handled with care, with ball-by-ball updates from order creation to successful delivery.
Ndoffene Mbodji
Great Service and reliable customer support.
Kyle Santen
RDS has been a fantastic delivery partner in New York and surrounding areas for my video production company. They’ve been very helpful with complex consolidation of airline and FedEx shipments for local delivery. Sofia, Vanessa, and ops team are always responsive and helpful with communication. Will continue to use for all my New York based projects.
Monica Maciel
Just came upon RDS Same Day Delivery the other day when I urgently needed a package delivered the same day. Their customer service is great; and Sofia is super helpful and responsive! Their service was fast, and the delivery person I met was pleasant. The email alerts include the name & picture of the person who is handling the delivery, and I received notifications when the package was delivered as well. I will definitely be using this service again.