Do you know a hero? We do! Larry was recently honored by the Queens Chamber of Commerce as one of its Business Heroes of the Year. The event was held at Terrace on the Park.
The award recognized Larry’s idea to turn One Random Act of Kindness into a movement that helped keep frontline workers, seniors and the homeless fed during the lockdown. The effort included local restaurants and still continues today. To date, it has provided more than 350,000 meals to grateful recipients. RDS also was honored for helping the chamber transport more than 1,000,000 face masks and other PPE (personal protective equipment) to small businesses during the height of the pandemic.
RDS is the experienced choice for all of your medical courier services, including COVID-19 testing transportation. Learn more here.
We Celebrated a Milestone—3 Years in Our Long Island City Home!
Has it really been three years since we moved into our state-of-the-art headquarters in Long Island City? Some days, it feels like just three months.
During this time, we have faced incredible challenges, but we’ve also experienced great joy and major accomplishments, such as our Random Act of Kindness initiative.
To celebrate our milestone, we pulled out all of the stops with colorful decorations, great food and great music. We also played our own version of the “The Price Is Right.” Team members got to spin the wheel for prizes!
Come Visit Us!
Our office space is place where employees can feel comfortable, productive and proud. Owner, Larry Zogby, loves visitors and would be happy to give you a tour. You can schedule an appointment to visit here.
The RDS Employee Spotlight Is Focused on Sofia!
We’re so proud of our amazing team and we want you to learn how amazing they are, too. Let us introduce you to Sofia di Lello, an RDS customer service representative who works remotely from her home in Buenos Aires, Argentina.
What makes RDS the “complete package” for you?
RDS has the most wonderful, kind and generous people. I´ve been working in this company for six months now, and I can say it´s been my best working experience so far. This is a place where you can be human, people care about each other and being sensitive is not seen as a weakness, but as a strength.
How does RDS “deliver the goods” to make your life easier or fun at work?
RDS makes sure you have every necessary tool to succeed in your tasks, the training process is very thorough and, while carrying out the tasks, you have co-workers you can rely on if you need something. Everyone is willingly available and ready to answer with a smile.
How do you “deliver the goods” to make RDS’ customers happy?
I am a customer service representative at RDS, so my main task is to respond to customers’ needs. I answer the phone, emails and take orders. But I do realize that something as small as saying “How are you today?” and being kind can bring a smile into someone´s face, so that´s my first approach to customers. That´s what makes the difference.
When you’re not at work, what “transports” and fulfills you?
I am a very active person. I am a singer and play the guitar, and I love writing my own songs. Besides that, working out is something that takes the stress away and boosts my energy. I like cooking and I love riding my motorcycle! Let´s not forget about my cat, who keeps me company while working. His name is Rafael.
What about you? Do you want to work for a great company that truly cares about its employees? Check out our job opportunities here.
We’re ‘Driven’ to Help Kids in NYC!
Nothing makes the employees of RDS happier than making our community a better place to live. One of our favorite efforts involves collecting items for the annual Queens Chamber of Commerce toy drive. This event truly makes a difference in the lives of area children.
How about you? Are you involved in efforts that build up your neighborhood, your community, our great country or the world at large? If not, we highly encourage you to get involved. It’s so rewarding!
RDS's leadership & support team are very responsive, customer-centered & give back to the community. Agents are professional & easily identifiable. All shipments are handled with care, with ball-by-ball updates from order creation to successful delivery.
RDS has been a fantastic delivery partner in New York and surrounding areas for my video production company. They’ve been very helpful with complex consolidation of airline and FedEx shipments for local delivery. Sofia, Vanessa, and ops team are always responsive and helpful with communication. Will continue to use for all my New York based projects.
Just came upon RDS Same Day Delivery the other day when I urgently needed a package delivered the same day. Their customer service is great; and Sofia is super helpful and responsive! Their service was fast, and the delivery person I met was pleasant. The email alerts include the name & picture of the person who is handling the delivery, and I received notifications when the package was delivered as well. I will definitely be using this service again.
Sofia and Larry are the BEST! They couldn't help me because I needed refrigerated trucking...so they set me up with 5 great refrigerated options! Awesome people!
Many thanks to the company, and especially to Joselyn, who has been the person who has helped me the most throughout the entire process. Her willingness, speed, and excellent customer service! I've been coming from far away, and she has always been a great help! Thank you for Joselyn and Sofia's professionalism! I will recommend you, and next time, I won't hesitate to contact you again. Thank you so much ♥️
Thanks Sofia, you were super quick with pickup and delivery arrangement, not only me, even my pickup and recipient guys were surprised... important to mention cost was also well priced..
