Do you know a hero? We do! Larry was recently honored by the Queens Chamber of Commerce as one of its Business Heroes of the Year. The event was held at Terrace on the Park.
The award recognized Larry’s idea to turn One Random Act of Kindness into a movement that helped keep frontline workers, seniors and the homeless fed during the lockdown. The effort included local restaurants and still continues today. To date, it has provided more than 350,000 meals to grateful recipients. RDS also was honored for helping the chamber transport more than 1,000,000 face masks and other PPE (personal protective equipment) to small businesses during the height of the pandemic.
RDS is the experienced choice for all of your medical courier services, including COVID-19 testing transportation. Learn more here.
We Celebrated a Milestone—3 Years in Our Long Island City Home!
Has it really been three years since we moved into our state-of-the-art headquarters in Long Island City? Some days, it feels like just three months.
During this time, we have faced incredible challenges, but we’ve also experienced great joy and major accomplishments, such as our Random Act of Kindness initiative.
To celebrate our milestone, we pulled out all of the stops with colorful decorations, great food and great music. We also played our own version of the “The Price Is Right.” Team members got to spin the wheel for prizes!
Come Visit Us!
Our office space is place where employees can feel comfortable, productive and proud. Owner, Larry Zogby, loves visitors and would be happy to give you a tour. You can schedule an appointment to visit here.
The RDS Employee Spotlight Is Focused on Sofia!
We’re so proud of our amazing team and we want you to learn how amazing they are, too. Let us introduce you to Sofia di Lello, an RDS customer service representative who works remotely from her home in Buenos Aires, Argentina.
What makes RDS the “complete package” for you?
RDS has the most wonderful, kind and generous people. I´ve been working in this company for six months now, and I can say it´s been my best working experience so far. This is a place where you can be human, people care about each other and being sensitive is not seen as a weakness, but as a strength.
How does RDS “deliver the goods” to make your life easier or fun at work?
RDS makes sure you have every necessary tool to succeed in your tasks, the training process is very thorough and, while carrying out the tasks, you have co-workers you can rely on if you need something. Everyone is willingly available and ready to answer with a smile.
How do you “deliver the goods” to make RDS’ customers happy?
I am a customer service representative at RDS, so my main task is to respond to customers’ needs. I answer the phone, emails and take orders. But I do realize that something as small as saying “How are you today?” and being kind can bring a smile into someone´s face, so that´s my first approach to customers. That´s what makes the difference.
When you’re not at work, what “transports” and fulfills you?
I am a very active person. I am a singer and play the guitar, and I love writing my own songs. Besides that, working out is something that takes the stress away and boosts my energy. I like cooking and I love riding my motorcycle! Let´s not forget about my cat, who keeps me company while working. His name is Rafael.
What about you? Do you want to work for a great company that truly cares about its employees? Check out our job opportunities here.
We’re ‘Driven’ to Help Kids in NYC!
Nothing makes the employees of RDS happier than making our community a better place to live. One of our favorite efforts involves collecting items for the annual Queens Chamber of Commerce toy drive. This event truly makes a difference in the lives of area children.
How about you? Are you involved in efforts that build up your neighborhood, your community, our great country or the world at large? If not, we highly encourage you to get involved. It’s so rewarding!
Working with RDS has been a smooth process from start to finish, and they regularly go above and beyond to adjust to our company's needs. Sofia and team are quick to address any issues that may pop up and the availability their office offers throughout the day is a huge plus. Thank you RDS!
The client was so thrilled with your team onsite as they were just the best, positive and most helpful. I appreciate you all making it so easy to work with all around. I really really thank you for the constant updates, attention to detail and quick responses. We can’t thank you enough.
That was amazing! Not only did the company's customer support reply quickly, but they even organized and sorted each delivery (we had 2 different ones picked up from 1 place) correctly and due to informed time frames. The greatest service ever ♥️
“Thank you so much for all your help yesterday! It worked perfectly for my MD urgency documents. I will def. keep you in mind for next time and will share with my other colleagues.”
RDS has been super responsive and helpful with our quick-turn deliveries. We often have over 50 delivery locations that need to be completed within a span of 1-2 business days. RDS is very responsive and provides real-time updates so I know the deliveries are getting done on time!
William did very amazing with these shipments. It was a total of 58 boxes all delivering to 3 different locations. I appreciate his efficiency and "I'll get it done" attitude.
I meant to tell you the delivery guy, Omar was the best. His customer service was great, and he was super helpful.” I would love to work with him again!
I have been using RDS Delivery Service for a while now, and they are hands down the best delivery service in NYC. Their team is incredibly reliable, professional, and always on time. Communication is a breeze, and they are consistently respectful and courteous. On top of all this, their pricing is fair and competitive. If you're looking for a top-notch delivery service in New York City, I highly recommend RDS Delivery Service!
Dominique Caputo from RDS helped me pick up today. He was patient and professional even though the front desk at the pick up location went out of their way to be unhelpful and extremely rude. Dominique kept cool and collected. RDS is an amazing service and we have used them for over 10 years now. They just keep getting better.
I worked with RDS on a large number of deliveries in NYC. They were incredibly communicative and went above and beyond to try to ensure the packages were delivered correctly.
I wanted to review one Driver in particular - His name is Rega who displayed incredible proffessionalism under pressure. A credit to the company about who they hire.
10/10 Customer service! They completed a same day pick/up delivery for me within 3 hours total from the time I called until the time it was delivered. Highly recommend! Sofia is great and efficient and the pricing is completely fair across the board! Thanks so much for your help RDS!
RDS is a revelation. We used them to move offices within NYC and they were great. RDS is our go-to for all our messenger needs, particularly those rush proofs and other time sensitive projects.
This is probably the third or fourth time that Phillip has come to my office for pickups/deliveries. He is just the most kind, gentle man. He is always very professional and very sweet. I just wanted to drop you a note to tell you what a pleasure it is to see him in my office!Thank you, and thanks to Phillip for always putting a smile on my face! 😊
RDS is the absolute best messenger service. They are timely in their responses, go above and beyond and the only messenger service I will use for my personal and professional needs. Karen, Sofia, Joselyn & Carmen are the epitome of customer service. 5+++ stars
Customer service is great and team is kind and helpful - both office and delivery team. Pickup and delivery very efficient and timely. Highly recommend RDS for courier service in NYC
I have been booking with RDS Same Day Delivery for a while every time I need a fast delivery and have never been disappointed. Very fast and reliable messenger service in NYC, easy to book independently online, great customer service, fair pricing. Love your service, RDS team, keep it up.
My first experience with RDS was this week and I am very happy that I hired them to help me with my business’s logistics. Sofia and Karen in the office, as well as all others involved, gave the best customer service with quick replies, patient with all of my questions, and excellent coordination of my round trip deliveries and pick ups. They also provided an insurance certificate so that they could deliver directly to my client’s office on the 34th floor, taking a ton of labor and stress off of my shoulders, literally. I would love to work with RDS again.
A heartfelt thank you to Miguel, the RDS driver who did me an incredibly kind favor today. He is genuinely GOOD person, and I can only imagine RDS is a better company for employing people like Miguel.
RDS is the most efficient messenger service I have used. I have been using various different services in NYC for the last 20 years. I found RDS in 2021 and have been a loyal customer since. By far, RDS is the best. My pick ups are timely and there is never a mistake. Dealing with the company is painless as they are all very nice, professional. They are always quick to respond and set up my deliveries as my business depends on it.
Love working with RDS every year. Coordinating the picking up with the team is super simple and the drivers are helpful and very friendly. Great team, keep up the good work.
We used RDS Delivery to delivery for 15+ client events during the holiday season. Their service exceeded our expectations! The staff was very communicative and went above and beyond for us to ensure our deliveries arrived at their location when we needed them. We would highly recommend using RDS. You can trust them, and we will be using them for our needs going forward!
The team here is some of the most punctual and great to work with. Everyone is extremely friendly and willing to support. We have used them for many courier services in New Jersey, Manhattan, Queens, and even Long Island without any delay or trouble. Thank you guys so much for all you do.
RDS is an excellent company and expert in their industry with skilled staff who are top-notch. Our delivery required advance detailed logistics and RDS provided exceptional professional services. We are very grateful for their expertise. I highly recommend RDS!
Using RDS has been a game changer for my company and I's messenger service experience. Gone are the days of stress and no communication of when an item will get picked up and/or when it arrives at it's destination. HIGHLY RECOMMEND.
The best in the business; by far. Never had a better experience than working with Larry and the team at RDS. Happy to offer more insight by email or phone.
Everything went well and the package was received. My delivery guy was very nice and professional also. Lovely guy. I will use RDS again for future deliveries. Thank you again for your wonderful service as well!
Will never use another courier or messenger service in NYC. It took me 7 minutes with Joselyn to place a same day rush pick up. Professional, knowledgeable, efficient, reasonable pricing and exceptional customer service. I highly recommend!
I tried for several months to find a company that would handle my delivery needs and was about to give up when i chanced upon Karen Bracamontes of RDS Delivery Service.Karen is an amazing professional. She is focused on finding a way to accomplish what her customers want. Others take the easy path and say "we can't do that".My need was to have 18 suitcases picked-up at an active military base then delivered to a hotel in Manhattan. sounds simple, but lots of other companies said "we can't do that".I've managed thousands of customer service colleagues in my career and recognize a great one when i see them. Karen is a great one and a testament to the culture at RDS.Sincerely,Joe Doyle
“Thank you for sending the confirmation through and for helping me through coordinating everything on the ground in NYC. I live in London and have never needed this service before, but I'm glad I stumbled across your website.All is good on our side and so I will definitely be in touch again should I need a similar service.”
"We wanted to say that the two messengers on this job were the nicest, kindest, most professional people we've worked with. We are very grateful for their service."
I can't recommend RDS enough. I worked with Sofia, who gave me regular inventory updates on what they'd received to date. They were on time (early, even) to our scheduled delivery time. The delivery staff were all very friendly and dropped everything into place for us. It was such a smooth experience, I'll absolutely be using them again.
Such a great team to work with :) Everyone was, kind, supportive, and solution-focused. Really appreciate all the hard work to help with a unique request to donate bikes to a nonprofit!
James was really sweet and heartfelt. The pick up was much later than expected, and he really went above and beyond to make up for the inconvenience, and was truly apologetic. I really wanted to let you know what a great experience I had with your drivers”
