The Best Rx for Medical Delivery Service is RDS

Learn How Uniforms, Technology & Specialized Training Make Us the Right Choice

When it comes to running a successful business, you simply can’t do it without a deep level of trust between your company and your partners. At RDS, we know that the trust factor we share with our clients, our employees and the community is what elevates us to the top in our industry. Trust is something that is earned—and we’ve worked hard through the years to gain it.

One area of our business that requires this superior trust is medical deliveries. When doctors’ offices, hospitals and medical facilities need specialized, confidential deliveries completed quickly and efficiently, they call on our trained couriers to do the job.

Here’s why RDS is the experienced choice for these moments.

Medical deliveries are highly delicate matters. If you’ve ever needed one delivered across town, you want 100% assurance that your specimen or test results are going to arrive (a) on time (b) safely and (c) intact.

This is where RDS comes in. Clients rely on our skilled and confidential messenger service for their medical priorities because our team offers professional service throughout the entire supply chain—from the pick-up stage all the way through to delivery.

Here are three critical reasons our clients put their trust in our hands.

Technology

We pride ourselves in top-of-the line technology. All of our medical couriers have smartphones with apps that scan packages to keep track of deliveries. Each courier has the ability to upload pickup times, delivery times, photos of samples, medical boxes and any other necessary details to a centralized portal—as needed and customized for every job. From this portal, clients can access their information in real time. GPS tracking also is utilized on all RDS vehicles, so you are never left wondering where your package—or your driver—is.

Professionalism

The RDS branded green uniforms and professionally wrapped trucks showcase our street credibility. Our professional look installs trust and confidence in our brand. We know when our clients see a green RDS uniform or truck, they quickly connect our brand to thoughts of confidence, reliability and trust.

Specially Trained Employees

RDS employees—especially our medical couriers—go through a rigorous cycle of training sessions before hitting the streets as drivers and messengers. From background checks, Occupational Safety and Health Administration (OSHA) best practices, biohazard training, proper specimen handling, medical procedures and regulations, Health Insurance Portability and Accountability Act (HIPAA) certification and more, our employees are educated in compassionate care training—all so they can transport medical information in the safest manner possible.

We handle a wide variety of unique specimens during delivery, including:

  • Infectious specimens
  • Tissue transports
  • Pharmaceuticals
  • Medical records
  • Medical equipment
  • Test results
  • … And so much more!

Some specimens must be kept at certain temperatures during transport. We pack them in dry ice and also use medical totes and protective gear to ensure their integrity.

Try Our Medical Delivery Services Today!

Experience and professionalism go a long way toward a successful business partnership. When it comes to your sensitive and confidential medical deliveries, take solace knowing you can rely on our same day delivery specialists to provide flawless deliveries—each and every time. Learn more here.

Accessibility Tools

RDS's leadership & support team are very responsive, customer-centered & give back to the community. Agents are professional & easily identifiable. All shipments are handled with care, with ball-by-ball updates from order creation to successful delivery.
Great Service and reliable customer support.
RDS has been a fantastic delivery partner in New York and surrounding areas for my video production company. They’ve been very helpful with complex consolidation of airline and FedEx shipments for local delivery. Sofia, Vanessa, and ops team are always responsive and helpful with communication. Will continue to use for all my New York based projects.
Just came upon RDS Same Day Delivery the other day when I urgently needed a package delivered the same day. Their customer service is great; and Sofia is super helpful and responsive! Their service was fast, and the delivery person I met was pleasant. The email alerts include the name & picture of the person who is handling the delivery, and I received notifications when the package was delivered as well. I will definitely be using this service again.
Sofia and Larry are the BEST!
They couldn't help me because I needed refrigerated trucking...so they set me up with 5 great refrigerated options!
Awesome people!
Excellent service start to finish. Good rates.
Many thanks to the company, and especially to Joselyn, who has been the person who has helped me the most throughout the entire process. Her willingness, speed, and excellent customer service! I've been coming from far away, and she has always been a great help! Thank you for Joselyn and Sofia's professionalism! I will recommend you, and next time, I won't hesitate to contact you again. Thank you so much ♥️
Excellent services and love that I can track my order in real time. Very reliable and I will definitely be calling back in the future.
Thanks Sofia, you were super quick with pickup and delivery arrangement, not only me, even my pickup and recipient guys were surprised... important to mention cost was also well priced..
Sophia, Larry and team are a pleasure to work with