June Makes for Happy Relationships

… Personal and Business!

June is a month that traditionally makes people happy. And there are plenty of reasons behind all of those contagious smiles. Along with the warmer temperatures, June brings important observances and celebrations, including Flag Day, Father’s Day and the summer solstice, which kicks off the official start of summer.

Named after the Greek goddess, Juno, June is also considered a month of love and relationships. And that got us thinking about our client relationships here at RDS. Over the years, our communication styles with our clients have changed due to improvements in technology and changes in business. We do our best to balance our relationships, technology and communication styles so our clients always receive the very best service from us. We feel this balance is the only way to maintain our customers’ trust and bring smiles to their faces—not just in June—but all year through.

Our Balancing Act

In today’s competitive market, RDS Same Day Delivery is committed to being the best delivery service in the tri-state area. Here are just some of the ways we do it:

The RDS Relationship Difference

One way we maintain and improve our relationships with customers is through frequent meet and greets with our clients. We value the one-on-one interaction with the people we serve and always look forward to these scheduled chats with our clients. They allow us to build relationships, explore newbusiness opportunities and, most importantly, thank our clients for their trust and confidence in our services.

Our customer portal allows customers to quickly place orders, track shipments, make online payments and more. Check it out today!

Our Technology Tactics

Thanks to today’s improved technology our delivery process is as streamlined as possible. We have tapped into some of the most current breakthroughs in technology to help our clients’ deliveries arrive quickly and safely. Some measures we use to provide our customers with efficient, reliable, affordable service include:

  • Mobile App. Download our HyperShip app for free and schedule your order and delivery. Then track it from any location.
  • Customer Portal. With our customer portal, RDS makes it easy to manage all aspects of your delivery service from one place. Place orders, track capabilities, make online payments, gain quick access to accounting-related reports, speed up your order process, create a customized profile, meet real-time reference validations and maintain full control over your account!
  • Desktop Icon. Get instant, speedy access to our customer portal with one click on your desktop.
  • GPS Tracking. Use our GPS tracking and get real-time status updates 24/7 on all of your shipments through every stage.
  • Custom Invoicing. Staying organized is easy with custom invoicing. Keep track of statements with our user-friendly system.

Our Communication Path

Relationships don’t work without shared communication. For this reason, we encourage open dialogue with our clients in every way that we can. While we still rely on technology to assist in our deliveries, we always find time to add those special, personalized touches. Little things like photos of your courier for easy recognition, text messages with timely updates and live operators answering our phones are what keep our client communication open, fruitful and safe. It’s also what makes us the No. 1 trusted same day delivery service in the tri-state area.

Partner With Us!

Now that you know some of our secrets to successful business relationships, let’s work together! Call RDS Same Day Delivery today at 212.260.5800 for all of your messenger service needs! At RDS, we make every second count!

Accessibility Tools

RDS's leadership & support team are very responsive, customer-centered & give back to the community. Agents are professional & easily identifiable. All shipments are handled with care, with ball-by-ball updates from order creation to successful delivery.
Great Service and reliable customer support.
RDS has been a fantastic delivery partner in New York and surrounding areas for my video production company. They’ve been very helpful with complex consolidation of airline and FedEx shipments for local delivery. Sofia, Vanessa, and ops team are always responsive and helpful with communication. Will continue to use for all my New York based projects.
Just came upon RDS Same Day Delivery the other day when I urgently needed a package delivered the same day. Their customer service is great; and Sofia is super helpful and responsive! Their service was fast, and the delivery person I met was pleasant. The email alerts include the name & picture of the person who is handling the delivery, and I received notifications when the package was delivered as well. I will definitely be using this service again.
Sofia and Larry are the BEST!
They couldn't help me because I needed refrigerated trucking...so they set me up with 5 great refrigerated options!
Awesome people!
Excellent service start to finish. Good rates.
Many thanks to the company, and especially to Joselyn, who has been the person who has helped me the most throughout the entire process. Her willingness, speed, and excellent customer service! I've been coming from far away, and she has always been a great help! Thank you for Joselyn and Sofia's professionalism! I will recommend you, and next time, I won't hesitate to contact you again. Thank you so much ♥️
Excellent services and love that I can track my order in real time. Very reliable and I will definitely be calling back in the future.
Thanks Sofia, you were super quick with pickup and delivery arrangement, not only me, even my pickup and recipient guys were surprised... important to mention cost was also well priced..
Sophia, Larry and team are a pleasure to work with